Support better work
We want to reduce unnecessary administration and make information easier to use. Time saved should create room for learning, judgement and more manageable workloads. It is not evidence of a wellbeing outcome.
Responsibility at Skulk
Skulk is part of Fox by the Lake. Our proposed approach is to use AI where it helps people do useful work, with clear limits and meaningful human oversight.
Explore our approachClear purpose. Meaningful oversight.
The ability to challenge and pause.
01 / People & wellbeing
Better tools should leave room for human judgement, learning and connection.
We want to reduce unnecessary administration and make information easier to use. Time saved should create room for learning, judgement and more manageable workloads. It is not evidence of a wellbeing outcome.
Our approach will require meaningful human oversight where decisions could significantly affect rights, employment, health, safety or finances. People need the information, time and authority to challenge an automated recommendation.
Our AI tools will not be presented as substitutes for qualified mental-health care, crisis support or human relationships. Services intended for children or vulnerable adults will need additional safeguards and specialist review before deployment.
02 / Thoughtful by design
What we choose to build matters. So does knowing when to use less technology.
We will assess whether AI is necessary and whether a simpler solution would meet the need. Where AI is appropriate, we will consider repeated processing, unnecessary generation and boundaries on automated tasks.
We will define the information a service needs, who can access it, retention and deletion arrangements, and assess supplier data handling before connecting sensitive information to an AI system. Private wellbeing conversations will not be used to score employees or target advertising.
We will distinguish plans from completed work and estimates from measurements. We will not describe an AI interaction as impact-free, or an environmental donation as proof that its resource use has been cancelled out.
03 / Our approach to AI safety
We will test relevant failure modes before deployment and review systems after significant changes. For agents connected to business systems, we will define permissions, action limits, approval requirements and a practical way to pause operation. Availability and controls depend on the product and configuration; they must be checked for the actual service before use.
Permissions. Action limits. Approval requirements.
Controls must be checked for the actual service.